Jeulia Necklace with Heart And Birthstone in Silver Sterling
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Delivery Time = Processing Time + Shipping Time
Shipping to US/CA/AU:
|Standard Shipping||7-15 Working Days||$9.9 (Free over $99)|
|Express Shipping||4-6 Working Days||$25 (Free over $180)|
(Only for US)
|3 Working Days||$29 ($15 over $180)|
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Test Report Results: 1. Silver(Ag): 935.7‰ 2. Nickel release: Pass
- Where is your company located?
- Do you have any retail locations?
- How do I make changes after my order has been placed?
- How do I change the currency?
- Which payment methods do you accept?
- We accept PayPal Express, PayPal Credit, and all major credit cards.
- How do you secure my payment information?
- Is my personal information kept private?
- Are the stones real diamonds?
- Will this jewelry turn my skin green?
- For the plated jewelry, I worry the color will fade off naturally.
We have a rigorous quality control process to ensure the quality of all of our jewelry. The plating will not fade off if you take care of your jewelry. You can visit this page:
to learn more.
In the rare event that something is wrong with your jewelry, please immediately contact our customer service so we can help solve your problem. If a problem should arise and within the time limit of your warranty, we'd be happy to assist you in getting your item repaired. For detailed information please see: 30-day return policy and one-year warranty
- Where do you ship to, and how much does shipping cost?
For your convenience, we are happy to ship our products to every place in the world.
We provide FREE Standard Shipping On Orders Over $99 to US,CA,UK,FR,IT,AU,RU,BY,SG,MY,PH,ID,TH,VN and FREE Express Shipping On Orders Over $160 to US. For detailed information and to see if you qualify, please visit shiping & Delivery
- How long until I receive my jewelry?
Delivery Time= Processing Time + Shipping Time
Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take up to 3-10 business days.
Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.
- Will I have to pay customs duties, taxes or other fees?
- What if I don't like my jewelry after receive it?
- What is your return policy?
Orders & Payment
Shipping & Returns
What if I have a question that hasn't been answered above?
We are always happy to help you with any queries you may have. Please just contact us.
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