Jeulia Marquise and Round Cut Sterling Silver Women's Band
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Delivery Time = Processing Time + Shipping Time
Shipping to US/CA/AU:
|Standard Shipping||7-15 Working Days||$9.9 (Free over $99)|
|Express Shipping||4-6 Working Days||$25 (Free over $180)|
(Only for US)
|3 Working Days||$29 ($15 over $180)|
* Customized service of this item is available, please contact our customer service to place orders. Please notice that: the change of the stone color and plating color is available while the material of gemstones and metal cannot be accepted.
Test Report Results: 1. Silver(Ag): 935.7‰ 2. Nickel release: Pass
- Where is your company located?
- Do you have any retail locations?
- How do I make changes after my order has been placed?
- If you notice a mistake with your order after receiving an order confirmation email, please call us at 1-888-219-8158. If it's after business hours, leave us a clear and detailed message with your name, phone number, and order number if available.
- How do I change the currency?
- At the top of our website you will see a currency widget where you can change the currency to one of the following: USD,CAD,EUR,GBP,MXN,AUD,NZD,PHP,SGD,INR
- Which payment methods do you accept?
- We accept PayPal Express, PayPal Credit, and all major credit cards.
- How do you secure my payment information?
- Is my personal information kept private?
- Are the stones real diamonds?
- Our stone type is Jeulia® Stone, which is an excellent alternative to natural gemstones because it is more scratch-resistant for everyday wear. Unlike natural gemstones that are mined from the earth using large machinery, explosives, and unsafe working conditions, the Jeulia® Stone was developed to be more durable with better optical characteristics than of a diamond while maintaining an ethical standard to protect our environment. If you would like to know more, please view this page: the stone we use
- Will this jewelry turn my skin green?
- No, our jewelry won't turn your skin green. Jewelry that turns your skin green is made of copper. Our jewelry is made of 925 sterling silver, and the quality has been verified by International Institution SGS.
- For the plated jewelry, I worry the color will fade off naturally.
We have a rigorous quality control process to ensure the quality of all of our jewelry. The plating will not fade off if you take care of your jewelry. You can visit this page:
to learn more.
In the rare event that something is wrong with your jewelry, please immediately contact our customer service so we can help solve your problem. If a problem should arise and within the time limit of your warranty, we'd be happy to assist you in getting your item repaired. For detailed information please see: 30-day return policy and one-year warranty
- Where do you ship to, and how much does shipping cost?
For your convenience, we are happy to ship our products to every place in the world.
For US, we provide FREE Standard Shipping On Orders Over $99 and FREE Express Shipping On Orders Over $160. For international orders, rates and shipping time differ from country to country, for more details, please visit shiping & Delivery
- How long until I receive my jewelry?
Delivery Time= Processing Time + Shipping Time
Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take up to 3-10 business days.
Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.
- Will I have to pay customs duties, taxes or other fees?
- What if I don't like my jewelry after receive it?
- What is your return policy?
Orders & Payment
Shipping & Returns
What if I have a question that hasn't been answered above?
We are always happy to help you with any queries you may have. Please just contact us.
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